Help Guide & Support
for IT Signature CFMS
Stuck on something or just have a question? Reach our team, watch the video guides, or send a support request and we will continue the chat with you on WhatsApp.
See how CFMS works in a real tuition class
How can we help?
Tell us what you need and we'll reply on WhatsApp.
Learn About Each Product
Pick a product to see what it does and ask us a question about it.
CFMS & Class Software
Class and fee management, POS device, ITS app and smart cards.
View productLearning Management System
Institute, Individual and Custom LMS, and the ITS Platinum Player.
View productAttendance System
Wall-mounted fingerprint attendance, with or without RFID.
View productPOS Software & Zoom Lock
POS software for payments and Zoom Lock for secure online classes.
View productRequest a Demo
Want a guided walkthrough? Book a demo with our team.
Book a demoContact Us
Phone, email, WhatsApp and our Colombo office address.
Get in touchGet Help Faster
Three things that help us solve your issue quickly.
Tell us who you are
Share your institute name, your name and the mobile number registered with your account.
Describe the problem
Say which product you are using and what you expected to happen compared with what happened.
Add a screenshot
A screenshot or photo of the screen or device helps our team understand the issue faster.
One Platform, Every System You Need
Explore the software and hardware built by IT Signature — fee management, learning platforms, attendance devices and loyalty systems, all working together.
Support FAQs
Quick answers about getting help.
How do I get support for CFMS?
Message us on WhatsApp at 077 396 6920, call 077 396 6920 or 011 4 848 988, or email [email protected]. You can also send the support request form on this page and the chat continues on WhatsApp.
What should I include when I ask for help?
Share your institute name, your name and mobile number, which product you are using (CFMS, smart cards, LMS or POS) and a short description of the problem. A screenshot or photo helps us understand it faster.
Where can I find video guides?
Video guides and CFMS walkthroughs are on the IT Signature YouTube channel, and you can also watch the CFMS overview video on this page.
I am not a customer yet. Can I ask questions before buying?
Yes. Ask us anything on WhatsApp or by phone, or request a demo and our team will walk you through CFMS, smart card attendance, LMS and POS.
Which products do you support?
CFMS (Class Fee Management System), smart cards and attendance devices, the Learning Management System (LMS) and POS software and devices.
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See CFMS in a Real Tuition Class